Andrea Dahlén
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Curriculum vitae

Ten years, three sectors, one habit.

Product design, UX and research across regulated, high-complexity environments where governance and inclusion decide what ships. Agency first, then charity and public sector, now freelance.

Based in
Copenhagen
Focus
Product · UX · Research
Experience
10+ years
Available
Onsite & remote
Download CV ↓ See selected work

Experience

Most recent first

2025 – Present

Senior Product Designer

Freelance

Product design for clients including Tabatwo and Boxmove. Leading design of core product features: social workout experiences, synchronised video training and session scheduling.

FreelanceEarly-stage product
2022 – 2024

Product Lead

Shelter Scotland

Owned digital strategy, delivery and performance for the charity's digital estate, leading a team of eight and making the website measurably more accessible.

CharityTeam of 8WCAG 2.1 AA
2021 – 2022

Senior User Researcher

NHS National Services Scotland

Designed and led inclusive research in the Service Design Hub to address health inequalities.

Public sectorHealthcareResearch
2020 – 2021

Senior UX Designer

Shelter

Led UX for the Fundraising and Cross-Org teams, mentored a junior designer, and built the pattern library and design system through the charity's rebrand.

CharityDesign systemMentoring
2019 – 2020

UX Designer

Shelter Scotland

Sole UX designer for the Scotland team, research through to UI, including a headless-CMS migration.

CharitySole designer
2017 – 2019

UX Designer

Dentsu Creative / Whitespace

Delivered digital experiences for Business Gateway, VisitScotland, Scotland.org, Business Stream, Sustrans and Food Standards Scotland.

AgencyMulti-client
2015 – 2017

Design & Digital Coordinator

Carbon Trust

Sole in-house digital designer. Website research and responsive redesign, plus CMS management in Umbraco.

In-houseSole designer
2014

Communications Assistant

Designit

Developed communications materials across the firm's channels.

Agency

Education

2021Professional Certificate in UI DesignUX Design Institute
2017Certificate in User Experience DesignLondon College of Communication
2015MA Design & EnvironmentGoldsmiths, University of LondonDistinction
2014BBA Design & BusinessCopenhagen School of Design & Technology
2012Design ManagementParsons The New School for DesignDean's List

Selected clients

Direct and through agencies