A rebrand in rough red brushstroke, made repeatable.
Shelter's rebrand was deliberately urgent and unpolished. My job was to turn that energy into components a team could ship every week, at a standard that let people in crisis actually read the advice.
Client
Shelter & Shelter Scotland
Role
UX Designer → Product Lead
Years
2019–2024
Standard
WCAG 2.1 AA
At a glance
If you read nothing else · 40 seconds
The problem
A brand built on a rough red brushstroke, deliberately raw, had to become legible, accessible, repeatable interface components. The brand red could not carry link states at accessible contrast.
What I did
Built the pattern library and design system: named colour variables with defined roles, component specs across three breakpoints, and a Storybook library developers could theme against. Then led the Scottish digital estate.
What changed
WCAG 2.1 AA across the estate, a wider audience reaching housing advice, and a team of eight shipping against one system instead of individual judgement.
The brand, as it arrived
Loud on purpose
The brushstroke mark: a roofline that doubles as an upward arrow.
Campaign work in the same visual language. The brand had to carry this tone and an advice page read under stress.
How the work ran
Select a step
01 · Audit
The rebrand was designed for posters and protest, not for a form field at 320px. I went through the estate screen by screen and catalogued where the brushstroke, the type and the red stopped working — long advice pages, error states, anything a person reads under stress. That catalogue was the brief for the system.
Colour with a job
Encoded once, not argued per screen
Brand red
Campaigns and emphasis. Deliberately loud, and kept away from anything a reader has to parse under stress.
Link blue
Text links and their states. Introduced because the brand red could not carry them at accessible contrast.
Error / success / alert
Defined state colours, each with a role rather than a preference.
Disabled
One value, one meaning, so the same control reads the same everywhere.
What was handed over
Colour as tokens, not swatches. Every value carries a name and a job: primary-link, standard-text, error, disabled. Including a separate blue for text links, since red alone could not carry both brand and link affordance accessibly.
Pattern specifications across breakpoints. Banners and search documented with the rules for when and how each variant is used.
The library in Storybook. Components browsable, themeable and testable in the browser, which kept design and build honest with each other.
From the brand guidelines: the same infographic in print and on screen, with the accessibility requirement stated in the brand book rather than bolted on afterwards.
design.shelter.org.uk/digital-framework
Open it in a new tab ↗The accessibility guides in Shelter's digital framework, still published: guidance and best practice, writing accessible content, social media, and the WCAG success criteria the estate was held to. Accessibility written down as a shared standard rather than kept in one designer's head.The longer write-up, in UX Collective ↗
8People led: designers, developers, content designers and a researcher
5Years across three roles
AAWCAG 2.1 met across the digital estate
3Breakpoints specified for every component
“Her UX knowledge is top-notch, and she always found the right balance between business goals and technical realities. A clear and constructive communicator who kept quality consistently high.”